COVID-19

Shop and Showroom 

 Our shop and showroom are now open for customers to come in and browse and make purchases.

We have hand sanitizing stations, sneeze screens at the counter and a one way system in operation.  Please enter via the front door and exit via the side door.  Please pay by card where possible.

 

Order and Collect

Orders can be placed through our store by calling 01829 740136 – Option 1
These can be placed from 8:30am to 4:30pm Monday – Friday and 09:00-12:30 on a Saturday.

Or

Via our website where you will be able to make a purchase for collection from our store.

Orders will need to be paid for over the phone or through our website prior to collection.

Please wait for confirmation that your order is ready before visiting the store.

We are operating a contactless Order and Collect service for our customers which will be operated outside of our store:

• You will be able to collect your order at the front entrance to our store - please ensure you have received a confirmation to say your order is ready and bring your order reference with you when you collect your order.
• A colleague will meet you and provide your order, ensuring that social distancing rules are adhered to.
• If you need help loading the order into your car, a colleague will be happy to help but we will require you to return to your vehicle or remain 1 metre distant.

 

Delivery Service

We are pleased to offer a home delivery service.

As this is a busy period for us, availability may at times be limited so please bear with us.

We are currently experiencing high demand and are are currently working on a timescale of 7-21 days from order - depending on stock availability.

Should you have any problems or queries, please call us on 01829 740136 – Option1 or email sales@ringwoodfencing.co.uk

We apologise for any inconvenience this may cause.

 

Installation Service

We are continuing to provide a quotation and installation service for domestic customers where current safety guidelines can be adhered to. If you have an installation job booked in, you should have had an email or call regarding the status of this.

As the social distancing rule is being reduced to 1m we are able to complete installations involving 2 or more fencers.  However there is currently a timber shortage due to some of the saw mills closing down during the pandemic and this is causing delays to installations.

We will be in contact with anyone who has a job booked in with further details.

For any queries relating to installations, please call 01829 740136 - Option 2 or email installations@ringwoodfencing.co.uk

 

 

This situation is constantly being reviewed and updated following Government guidelines. 

05/06/20

Categories

Sustainable Timber

We source all of our timber from sustainable sources.

Quality Guaranteed

All of our products and installations come with our guarantee.

Specialist Advice

Our expert team are always on hand to offer you the best advice.

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