Privacy Policy

We have updated our privacy policy in line with General Data Protection Regulation (GDPR) that came into effect on 25th May 2018.

How we use your information

This privacy policy tells you what to expect when Ringwood Fencing collects personal information.  It applies to information we collect about:

Visitors to our website

People who use our services (our customer)

Job applicants and our current and former employees

Visitors to our website

GDPR affects the way we collect and use information about visitors to our website, and makes it easier to find out what information we may hold about you. It also makes it easier for you to request that we remove your information from our database.

GDPR also affects the way we track users on our website using cookies.

This privacy policy sets out how Ringwood Fencing uses and protects any information that you give Ringwood Fencing when you use this website.

Ringwood Fencing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Ringwood Fencing may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12/03/2014.

What we collect

  • We may collect the following information:
  • Name and job title contact information including email address demographic
  • Information such as postcode, preferences and interests other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping. We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The following cookies are used on this website:

Cookie Name Domain Description
_ga Used by Google Analytics to distinguish between users.
_gid Used by Google Analytics to distinguish between users.
ckSavePass Used to track when you have logged in to the website.
RfCustomer Used to improve your experience on our website by remembering your visits to.
RingwoodFencing Session cookie used to track your current visit to the website (e.g. to store your basket)

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be
used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR. You can write us at the following address:

Ringwood Fencing
Lansdowne Road
Stamford Bridge

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above
address. We will promptly correct any information found to be incorrect.


Visitors to our Premises

Our car park area and premises are monitored by recording CCTV cameras. Recordings are held for approximately 14 days before they are overwritten.  If an incident requires specific recordings to be retained to be used either a evidence of that incident or to assist in the investigation of that incident, those recordings will be retained until they are of no further value to the investigation.

If the investigation becomes a formal legal matter, the recordings may be submitted as evidence and will be retained as part of the collateral for that case, for a period of up to seven years.


Our Customers

We must hold the details of our customers, their business and staff along with address, telephone numbers and email address.  We need this to perform our legitimate business dealings and provide a service or fulfil contracts.  We will never share or sell this information with third parties.

Job Applicants

We ask you for personal details including name and contact details.  We will also ask about your previous experience and education.  We will ask for referees and may ask questions relevant to the role applied for.  Our recruitment team will have access to this information.

Our hiring managers shortlist applications for interview and will be provided with all the information gathered about the applicants.

We may ask you to attend an interview which may generate information about you, for example interview notes.  This information will be held by Ringwood Fencing.

If you are unsuccessful following assessment for the position applied for we may ask if you wild like your details retained on file should any further suitable vacancies arise, this will be retained for 6 months.

Job Offer

If we make an offer of employment we will ask you for further information and we may carry out pre-employment checks.

You maybe required to provide the following:

Proof of identity, proof of qualifications, referees, bank details, emergency contact details and proof of citizenship.


Use of Data Processors

Data processors are third parties who provide services to Ringwood Fencing.

Ellis & Co Accountants

If you are employed by Ringwood Fencing, relevant details about you will be provided to Ellis & Co who provide our payroll services.  This will include your name, address, bank details, date of birth, national insurance number and pay details.

NEST Pension Scheme

NEST provide our workplace pension plan, if you are enrolled in this then details will be shared to enable you to be part of the pension plan, including name, address, date of birth and national insurance number.

Personal Healthcare Management/Freedom Health Insurance/Bupa

For those employees eligible for health or dental insurance information will be passed to these insurers including name, address, date of birth and any relevant information they may require. 

Risk Services / Aviva

If you are permitted to drive a company vehicle your details maybe passed to Risk Services and Aviva so they can insure you.


Vivio provide mobile phones services to Ringwood Fencing, if you have use of a company mobile phone your details maybe shared with Vivio so they can register the phone to you and administer the account.

How long is information retained for?

Employee records are retained by us as part of each employee file for the duration of employment and for 7 years afterwards.

Job applicant details will be retained for 6 months following application.

Customer information

If you stop being a customer of Ringwood Fencing we will retain your details for a period of 7 years following the cessation of trading with us. 


Your Rights

Under the General Data Protection Regulations (GDPR) you have rights as an individual which you can exercise in relation to the information we hold about you.

Individual Rights

The GDPR provides the following right for individuals

The right to be informed

The right to access

The right to rectification

The right to erasure

The right to restrict processing

The right to data portability

The right to object

Rights in relation to automated decision making & profiling


Complaints or Queries

Ringwood Fencing tries to meet high standards when collecting and using personal information.  For this reason we take any complaints we may receive seriously.  We encourage people to bring it to our attention if they think our use of information is unfair, misleading or appreciate.

This privacy notice was drafted with brevity and clarity in mind.  It does not provide exhaustive details of the collection and use of personal information by Ringwood Fencing.  However, we are happy to provide any additional information or explanation needed.  Any requests for this should be sent to the address below.


Access to Personal Information

If we do hold information about you we will:

Respond within 30 days

Tell you what it is

Tell you why we are holding it

Tell you who we share it with

Let you have copy of the information in an intelligible form

To make a request to Ringwood Fencing regarding personal information we may hold on you please send a request in writing to:

Ringwood Fencing Ltd

Lansdowne Road

Stamford Bridge





Changes to privacy notice


This privacy notice is under regular review and was last updated on 11th June 2018.


See Also

Sustainable Timber

We source all of our timber from sustainable sources.

Quality Guaranteed

All of our products and installations come with our guarantee.

Specialist Advice

Our expert team are always on hand to offer you the best advice.

Sign Up For Our Newsletter To Receive Great Offers From Us